I was just hired! How long do I have to enroll in benefits?
You will have 45 days from your hire date to enroll in certain benefits. The first day you can enroll is the Monday following your date of hire.
Where can I find information about the benefits?
For detailed information on all of the benefits we offer, explore this website! Each benefit has its own resources and plan documents. For materials like our enrollment guides and rate sheets, review the “Resources” section further down this page.
How do I enroll in benefits?
You have three options:
Single Sign-On (SSO)
Automatic sign-on is available to the Benefits Enrollment System if you are already logged in to your Veolia email address.
Enroll via Phone
If you prefer to enroll over the phone, contact Veolia Benefits Center at (844) 690-0918 and a representative can walk you through the process and assist with questions you may have.
Representatives are available from 7:30am to 6pm CST, Monday through Friday except holidays
Username and Password
If you are logging in from a personal device, your username is Veolia followed by your employee ID number, with no spaces. (Ex. Veolia10012345).
Your password is your full date of birth followed by the last four digits of your social security number. (Ex. if your birthday is 01/05/1975 and your social security number is 123456789, your default password will be 010519756789).
When do my benefits go into effect?
- All exempt, non exempt hourly and/or nonunion employees, working 20 hours or more per week as of date of hire.
- Temporary employees working 20 hours or more per week are eligible for medical and Basic Life Insurance coverage immediately following 60 days of service.
- Union employees – please consult your CBA to determine your eligibility.
Who is eligible for benefits?
Eligible Employees:
- Active and temporary (paid by Veolia*) employees scheduled to work 20+ hours per week.
- Union employees (eligibility determined by Collective Bargaining Agreement)
Eligible Dependents:
- Spouse or domestic partner**
- Children up to age 26, including biological children, stepchildren, domestic partner's children, and children under legal guardianship.
- Disabled adult children of any age
** Temporary employees, paid by Veolia (not contractors) eligible only for Medical and Basic Life Insurance (Veolia Cares)
** Requires completed Domestic Partner/Common Law Spouse Affidavit
Important Guidelines:
Dual Coverage Restrictions:
- Employees cannot be covered as both employee and dependent
- When both parents work at Veolia North America, only one may enroll shared dependents.
Dependent Verification:
- Required documentation must be submitted within 45 days from date of hire.
- Review the Veolia Acceptable Forms of Documentation For Dependent Verification/Substantiation.
- Upload documents electronically to the Benefit Enrollment system during enrollment.
- Dependents marked as ‘pending’ until verification complete.
Dependent Coverage Terminates:
- Dependent children coverage ends last day of month of 26th birthday.
- COBRA is available for medical, dental, and vision.
- Life insurance ends on the 26th birthday (conversion available through MetLife).
Domestic Partner Guidelines:
- Must submit Affidavit of Domestic Partnership.
- Coverage effective upon document submission.
- Relationship dissolution requires Affidavit of Termination of Domestic Partnership.
- Coverage terminated upon document submission.
What is the dependent verification process?
A dependent verification is required when enrolling your dependents onto your benefit plans.
- Timeframe - You have 45 days from the date of hire to enroll and verify your dependents.
- Review this document: Veolia Acceptable Forms of Documentation For Dependent Verification/Substantiation.
- We suggest that you have your documentation available electronically (for example, take a picture of your marriage certificate) so you can upload it as you enroll.
- Upload your dependent documentation onto the Benefit Enrollment site and you will receive notification once the dependent has been approved for verification.
- The dependents will be marked as pending until the verification process has been completed.
- You will receive a confirmation that your dependent has been verified.
- If you do not provide documentation within 45 days, you will not be able to enroll the dependent onto your plan unless you experience a Qualifying Life Event or until Annual Enrollment.
Cost:
- Please visit the Rate Sheet page.
- Employees will see the cost per pay period when you log into the Benefit Enrollment system.
- Employees may elect coverage and will pay via payroll deductions.
- Retro Deductions: Make your elections as soon as possible. Since benefits are retroactive to your new hire date, the full amount of benefit deductions will be taken from the paycheck immediately after benefit elections are made. A delay in making timely benefit elections may result in a full deduction to bring your account current.
- Important: Make sure to complete benefit elections promptly to avoid large deductions.
Questions?
Please contact the Veolia Benefits Center if you have any questions regarding your benefits
- Phone Number: (844) 690-0918. Representatives are available from 7:30am to 6pm CST, Monday through Friday
- Email: [email protected]