[     Solutions listing ](/browse-benefits "  Solutions listing")



 

 

 

## <a class="ck-anchor" id="top"></a>Medical and Prescription Plans



 

 

 



### **United Healthcare**

United Healthcare (UHC) is the medical provider for most US employees.

[Learn about UHC](#uhc)

 



 

 

 

 

 

 



 

### **HMSA**

HMSA is the medical plan provider for employees living in Hawaii.

[Learn about HMSA](#HMSA)

 



 

 

 

 

 

 



 

### **Kaiser Permanente**

In addition to the UHC medical plan options, employees living in California and in a Kaiser Permanente service area are also offered an opportunity to enroll in Kaiser Permanente HMO.

[Learn about Kaiser](#kaiser)

 



 

 

 

 

 

 



 

 

 





 

 

 

 





## <a class="ck-anchor" id="uhc"></a>United Healthcare

United Healthcare is the medical provider for most US employees (if you live in California, click links for additional information). You may choose from the following medical plans:

- A Preferred Provider Organization (PPO) plan option
- An Exclusive Provider Organization (EPO) plan
- Two High Deducible Health Plans (HDHP) options

*Union Specific Medical Plans:*

- Gum Springs PPO (Only to Gum Springs Union employees)
- Milwaukee Union EPO (Only to Milwaukee Union employees)

#### Eligibility

- All exempt, non exempt hourly and/or nonunion employees, working 20 hours or more per week as of date of hire.
- Union employees – please consult your CBA to determine your eligibility.

#### Cost

- Please visit the [Rate Sheet](https://benefits.veolia.us/eligibility-and-enrollment/2026-benefits-information#Rates) page.
- Employees will see the cost per pay period when you log into the Benefit Enrollment system.
- Employees may elect coverage and will pay via payroll deductions.



 

 

 



 

 

   ![A young child plays with a doctor's stethoscope as the mother watches smiling](/sites/g/files/dvc4576/files/styles/default/public/image/2025/12/medical-aside-001.jpg.webp?itok=GrRuQw4l)   



#### Questions? 

United Healthcare Customer Service 877-515-4137 or online at [myuhc.com](https://myUHC.com)



 

 

 



 

 

 

 





 

 

 

 





### <a class="ck-anchor" id="express-scripts"></a>Prescription Drugs through Express Scripts

**When you enroll in any Veolia United Healthcare (UHC) medical plan, prescription drug coverage through Express Scripts is automatically included.**

Your prescription drug benefits will vary depending on which medical plan option you choose, the type of medication you are prescribed and whether you get it filled using a participating retail pharmacy or by home delivery. Certain preventive medications are also covered at 100%, as required by the Affordable Care Act (ACA).

#### Eligibility

- All exempt, non exempt hourly and/or nonunion employees, working 20 hours or more per week as of date of hire.
- Union employees – please consult your CBA to determine your eligibility.

#### Cost

- When enrolled in any Veolia UHC medical plan, prescription drug coverage through Express Scripts is automatically included at no additional cost for coverage.

#### Questions? 

- Express Scripts Customer Service at (888) 792-7276 or online at [express-scripts.com](https://express-scripts.com).

#### Additional Express Scripts Resources

- [Registering with Express Scripts](https://benefits.veolia.us/sites/g/files/dvc4576/files/document/2026/07/register-on-express-scripts.com-or-mobile-app-member-guide.pdf)
- [Price a Medication using express-scripts.com](https://benefits.veolia.us/sites/g/files/dvc4576/files/document/2026/07/price-a-medication-pharmacy-compare.pdf)
- Prescription Coverage Comparison
- [2026 Express Scripts Formulary List and Exclusions](https://benefits.veolia.us/sites/g/files/dvc4576/files/document/2026/07/2026-npf-changes.250806-1.pdf)
- [Request Prescription ID Card](https://benefits.veolia.us/sites/g/files/dvc4576/files/document/2026/07/digital-and-print-member-id-card-flyer.pdf)
- [Maintenance Medication Home Delivery](https://benefits.veolia.us/sites/g/files/dvc4576/files/document/2026/07/express-scripts-pharmacy-home-delivery.pdf)
- [Advanced Utilization Management Programs](https://benefits.veolia.us/sites/g/files/dvc4576/files/document/2026/07/prior-authorization-faq-member-facing.pdf)
- **EnCircleRx Program**
    - [Program Flyer](https://benefits.veolia.us/sites/g/files/dvc4576/files/document/2026/07/encirclerx-flyer-2026.pdf)
    - [FAQs](https://benefits.veolia.us/sites/g/files/dvc4576/files/document/2026/07/encirclerx-omada-patient-faq-1.pdf)
- **Notice of Creditable Coverage:** *The prescription drug program provided by the medical plan options offered by Veolia North America is considered Creditable Coverage, meaning on average the coverage is at least as good as standard Medicare prescription drug coverage. You can find the notice at the end of your* [*Benefits Enrollment Guide*](/eligibility-and-enrollment/2026-benefits-information "2026 Benefits Information")*.*



 

 

 



 

 

 

 





 



 

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### Additional UHC Resources

| - [PPO, EPO &amp; HSA: Whats the difference 2026](https://benefits.veolia.us/sites/g/files/dvc4576/files/document/2026/06/PPO-EPO-HSA_-What-Are-the-Differences_.pdf) - [2026 Medical Comparison Chart](https://benefits.veolia.us/sites/g/files/dvc4576/files/document/2026/06/2026-Medical-Comparison-Chart.pdf) - [Find a Provider and Compare Plans](https://www.whyuhc.com/veolia)     - HDHP – Gold / Silver and PPO = Choice Plus network     - EPO plan = Choice network - [Mobile App](https://www.uhc.com/member-resources/unitedhealthcare-app) - [Learn about High Deductible Health Plan with HSA Flyer](https://www.benefits.veolia.us/sites/g/files/dvc4576/files/document/2026/07/hdhp-hsa-flier-veolia-1.pdf) - Well-being Resources:     - [Fertility Solutions Program](https://www.benefits.veolia.us/sites/g/files/dvc4576/files/document/2026/07/wf14896982-329688-102024-ohc-fertility-solutions-poster-uhc-v5-fp-1.pdf)     - [Cancer Support Program](https://www.benefits.veolia.us/sites/g/files/dvc4576/files/document/2026/07/cancer-support-member-sell-sheet-1.pdf)     - [Behavioral Health Virtual Visit](https://www.benefits.veolia.us/sites/g/files/dvc4576/files/document/2026/07/behavioral-health-virtual-visit-member-flier-2.pdf)     - [One Pass (fitness)](https://www.benefits.veolia.us/sites/g/files/dvc4576/files/document/2026/07/ops_postlaunch_flyer_01072026_high-1.pdf)     - [Virtual Care](https://www.benefits.veolia.us/sites/g/files/dvc4576/files/document/2026/07/uhc-virtual-care-flier-2.pdf)     - [Quick Care](https://www.benefits.veolia.us/sites/g/files/dvc4576/files/document/2026/07/quick-care-chart-1.pdf) | - **Summaries of Benefits and Coverage (SBC)**     - [2026 HSA Gold Plan](https://www.benefits.veolia.us/sites/g/files/dvc4576/files/document/2026/06/Veolia-Gold-2026-SBC-Final-1.pdf)     - [2026 HSA Silver Plan](https://www.benefits.veolia.us/sites/g/files/dvc4576/files/document/2026/06/Veolia-Silver-2026-SBC-Final_0.pdf)     - [2026 PPO](https://www.benefits.veolia.us/sites/g/files/dvc4576/files/document/2026/06/Veolia-PPO-2026-SBC-Final_0.pdf)     - [2026 EPO](https://www.benefits.veolia.us/sites/g/files/dvc4576/files/document/2026/06/Veolia-EPO-2026-SBC-Final.pdf)     - [2026 Gum Springs Union Employees PPO](https://www.benefits.veolia.us/sites/g/files/dvc4576/files/document/2026/06/Veolia-Gum-Springs-PPO-SBC-Final.pdf)     - [2026 EPO Plan for Milwaukee Union Employees](https://www.benefits.veolia.us/sites/g/files/dvc4576/files/document/2026/06/Veolia-Milwaukee-2026-SBC-Final-1.pdf) - **Summary Plan Documents**     - [UHC HDHP Gold Plan](https://benefits.veolia.us/sites/g/files/dvc4576/files/document/2026/07/715015_veolia_1_1_2026_set_004_choice_plus_gold_hsa_spd_final.pdf)     - [UHC HDHP Silver Plan](https://benefits.veolia.us/sites/g/files/dvc4576/files/document/2026/07/715015_veolia_1_1_2026_sets_005_0012_choice_plus_silver_hsa_spd_final.pdf)     - [UHC PPO Plan](https://benefits.veolia.us/sites/g/files/dvc4576/files/document/2026/07/715015_veolia_1_1_2026_set_007_choice_plus_ppo_spd_final.pdf)     - [UHC EPO Plan](https://benefits.veolia.us/sites/g/files/dvc4576/files/document/2026/07/715015_veolia_1_1_2026_set_003_choice_epo_spd_final.pdf)     - [Milwaukee Union EPO Plan](https://benefits.veolia.us/sites/g/files/dvc4576/files/document/2026/07/715015_veolia_1_1_2026_set_006_choice_epo_milw_union_spd_final.pdf)     - [UHC Gum Springs PPO](https://benefits.veolia.us/sites/g/files/dvc4576/files/document/2026/07/715015_veolia_1_1_2026_set_009_choice_plus_gum_springs_union_spd_final.pdf) |
|---|---|





 

 

 



 

 

 

 





## <a class="ck-anchor" id="kaiser"></a>Kaiser Permanente

In addition to the United Healthcare medical plan options, employees living in California and in a Kaiser Permanente service area are also offered an opportunity to enroll in Kaiser Permanente HMO.

#### Eligibility

- All exempt, non exempt hourly and/or nonunion employees\*, working 20 hours or more per week as of date of hire.
- Union employees – please consult your CBA to determine your eligibility.
- \*Only available to Employees who reside in California

#### Cost

- Please visit the [Rate Sheet](https://benefits.veolia.us/eligibility-and-enrollment/2026-benefits-information#Rates) page.
- Employees will see the cost per pay period when you log into the Benefit Enrollment system.
- Employees may elect coverage and will pay via payroll deductions.

#### Questions? 

- Kaiser Customer Service at 1-800-464-4000 or online at [kp.org](https://kp.org).



 

 

 



 

 

   ![A doctor shakes hands with a patient](/sites/g/files/dvc4576/files/styles/default/public/image/2025/12/medical-aside-002.jpg.webp?itok=Q7GkqO9r)   



#### Additional Resources

- [2026 Summary of Benefits and Coverage (SBC)](https://www.benefits.veolia.us/sites/g/files/dvc4576/files/document/2026/07/kaiser-sbc-2026.pdf)
- [Find a Provider](https://healthy.kaiserpermanente.org/oregon-washington/doctors-locations)
- [Mobile App](https://healthy.kaiserpermanente.org/oregon-washington/pages/mobile-app)
- [Request copy of digit member ID](https://www.benefits.veolia.us/sites/g/files/dvc4576/files/document/2026/07/kaiserdigital_membership_card_scal_april2016.pdf)
- [Healthy Recipes](https://healthy.kaiserpermanente.org/southern-california/health-wellness/healthy-recipes)
- [Wellness Tools](https://centerforhealthyliving-southern-california.kaiserpermanente.org/wellness-tools/?_sft_resource_topics=nutrition)
- [Cancer Care Overview – Flyer](https://www.benefits.veolia.us/sites/g/files/dvc4576/files/document/2026/07/kp_cancer_care_overview-1.pdf)
- [Convenient Care – Flyer](https://www.benefits.veolia.us/sites/g/files/dvc4576/files/document/2026/07/convenient-care_sca-1.pdf)



 

 

 



 

 

 

 





### Prescription Drug Coverage

Find covered medications and formulary information at [**www.kp.org/formulary**](https://www.kp.org/formulary)



 

 

 

 

 

 





 

 

 



 

 

 

 





## <a class="ck-anchor" id="HMSA"></a>HMSA

HMSA is the medical plan provider for employees living in Hawaii. Starting 1/1/2026, employees are offered one plan through HMSA - Hawaii PPO Plan.

#### Eligibility

- All exempt, non exempt hourly and/or nonunion employees\*, working 20 hours or more per week as of date of hire.
- Union employees – please consult your CBA to determine your eligibility.
- \*Only available to Employees living in Hawaii

#### Cost

- Please visit the [Rate Sheet](https://benefits.veolia.us/eligibility-and-enrollment/2026-benefits-information#Rates) page.
- Employees will see the cost per pay period when you log into the Benefit Enrollment system.
- Employees may elect coverage and will pay via payroll deductions.

#### Questions? 

- HMSA Customer Service at 808-948-6079 or online at [hmsa.com](https://HMSA.com)



 

 

 



 

 

   ![A doctor reviews paperwork](/sites/g/files/dvc4576/files/styles/default/public/image/2025/12/medical-aside-003.jpg.webp?itok=Ljd0TRi0)   



#### Additional Resources

- Summaries of Benefits and Coverage (SBC)
    - [2026 Hawaii PPO Plan](https://www.benefits.veolia.us/sites/g/files/dvc4576/files/document/2026/07/veolia-hmsa-2026-sbc.pdf)
- [Find a Provider](https://www.hmsa.com/search/providers/)
- [Mobile App](https://www.hmsa.com/well-being/online-care/)
- [Virtual Care Flyer](https://www.benefits.veolia.us/sites/g/files/dvc4576/files/document/2026/07/hmsa-online-care-card-1.pdf)



 

 

 



 

 

 

 





### Prescription Drug Coverage

Find covered medications and formulary information at [**www.hmsa.com**](https://www.hmsa.com)



 

 

 

 

 

 





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