[     Solutions listing ](/browse-benefits "  Solutions listing")



 

 

 

### <a id="top"></a>Request a Leave of Absence

If you need to request a leave of absence, **contact Lincoln Financial at 844-247-4446**  
Scroll down for more information on when and how to report a claim or request leave.



 

 

 

 

 

 





**Looking for something else?**

Jump to additional sections on this page to learn about:

| [Disability Leave](#disability) | [Parental and Caregiver Leave](#care) | [Holidays and Volunteer Day](#holiday) |
|---|---|---|





 

 

 



 

 

 

 





## Leave of Absence Policies and Procedures

### Overview:

You may need to request a leave of absence for reasons which may qualify for leave under local, state and federal law. Veolia is committed to fully complying with all laws permitting such leaves of absence. Veolia encourages employees who have the need for a leave of absence for matters involving family, medical or similar reasons to contact the Company’s leave administrator as soon as possible.

### When Do I Report a Claim/Leave?

- **Your own serious illness, disability, or maternity leave:** You may report a claim up to 30 days in advance of a planned disability absence OR as soon as you are aware that you will be disabled due to illness or injury for 7 or more calendar days.
- **Your family member’s serious illness, military leave, or your own intermittent leave:** You may report a leave when you will be out of work for more than 3 consecutive days or intermittently to care for an immediate family member suffering a serious illness or to care for a newborn, foster or adopted child. Note: You should inform your physician that you are applying for leave of absence and ask them to respond to any request from Lincoln Financial as soon as possible.

### **Claim Submission and Approval Process:**

- Once your leave claim is submitted to Lincoln Financial Group (LFG), submit **all required documentation** to your LFG Case Manager for review and approval. The approval process may take up to **7 business days**. Follow up with your medical provider and LFG regarding your claim status.
- **Important: You are not permitted to utilize your vacation/sick time during the determination period while your claim is under review, except where otherwise required by applicable law.**
- **Payment Timeline:** There may be a delay between LFG approval and when payment appears in your paycheck. LFG reaches out within 3 days of filing, has up to 7 business days to process, and targets completion by Wednesdays for Thursday payroll processing.
- **Note:** Due to these processing timelines, there may be a delay between when LFG approves your claim and when payment appears in your paycheck. Please plan accordingly.



 

 

 



### Eligibility:

- All exempt, non exempt hourly and/or nonunion employees should review the specific policy for leave to learn of eligibility requirements.
- Union employees – please consult your CBA to determine your eligibility.

### Cost:

- Provided at no additional cost to eligible employees.

### How Your Benefit Premiums are Paid During Leave

**Paid Leave (Veolia pays you)**

- Premium payments automatically continue through payroll deduction as usual

**Unpaid Leave or Paid By Outside Source** *(Worker’s compensation, disability insurance paid directly by State or Lincoln Financial, etc.)*

- Benefit deductions accumulate while you are out
- Upon return: Deductions doubled each pay period until caught up
- You pay both missed deductions + current deductions

**Long Term Disability or Extended Leave (more than one year)**

- You will be set up on Direct Bill with WEX You are responsible to pay the Direct Bill Administrator (WEX) directly Payment instructions will be provided by WEX.



 

 

 



 

 

   ![A family reviews a tablet together](/sites/g/files/dvc4576/files/styles/default/public/image/2026/05/leave-policies-aside-002.jpg.webp?itok=nada7qKo)   



### Questions?

- Lincoln Financial Group Customer Service at 844-247-4446 or online at [www.lincolnfinancial.com.](<https://www.lincolnfinancial.com >)



 

 

 



 

 

 

 





### Resources:

- **Veolia Policies:**
    - Family and Medical Leaves of Absence (Refer to Employee Handbook)
    - [Military Leaves of Absence](https://drive.google.com/drive/u/0/folders/0BzBKh1c4THmWand3ejlBck1HRWs?resourcekey=0-4z3Vl6h9DUq3aVXYXsISQQ)
- Reporting or Viewing Leave Claim [Flyer](https://countrynorthamerica2.veolia.acsitefactory.com/sites/g/files/dvc4576/files/document/2026/07/lfg_-_new-report-a-claim-or-leave-intake-flyer33.pdf)
- **Important Forms:**
    - [Initiate a Leave Claim Form](https://www.benefits.veolia.us/sites/g/files/dvc4576/files/document/2026/07/lfg_-_new-report-a-claim-or-leave-intake-flyer33.pdf)
    - Complete [Medical Release Authorization Form](https://www.benefits.veolia.us/sites/g/files/dvc4576/files/document/2026/07/lfg_-_integratedauthorization-medical.clt_.11.20-1-2.pdf) and submit to Lincoln.
    - Give [Attending Physician Statement (APS) authorization form](https://www.benefits.veolia.us/sites/g/files/dvc4576/files/document/2026/07/lfg_-_attending-physician-statement.pdf) to your doctor to complete &amp; submit along with required medical documentation to Lincoln.
    - [Return to Work Policy (HR\_140)](https://drive.google.com/file/d/1qMporhAnk6kfGWMnkHUZb2muBPf7P0q_/view?usp=drive_link)
    - [Return to Work Form (HR\_140.1)](https://drive.google.com/file/d/12iTzNfAwBCmLP3tLqJ2PEHd5p3RNBdwR/view?usp=drive_link) – Required to be completed and provided to your HRBP within 5 days prior to your return to work.

***IMPORTANT!** Please click* [***HERE***](#state-chart) *to find out if you live in a state that has state-specific family leave laws that may apply to you – Additional steps may be required.*



 

 

 

 

 

 





 

 

 

 





## <a class="ck-anchor" id="disability"></a>Short-Term Disability (STD)

Short-term disability (STD) provides income when you are unable to work due to your own serious illness, disability or maternity leave. STD pays 60%100% of your pay over 26 weeks. You may report a claim up to 30 days in advance of a planned disability absence OR as soon as you are aware that you will be disabled due to illness or injury for 7 or more calendar days.

- [**Summary of Benefits**](https://benefits.veolia.us/sites/g/files/dvc4576/files/document/2026/07/lincoln_-_veolia_std-aso-tiered-benefit_benefit-summary-for-all-of-class-3_-11.2.23.pdf)**\***
    - ***\*Note:** If you are represented by a bargaining unit, you may not be eligible for the benefits described in the above Summary of Benefits. Please refer to your CBA, which identifies any VNA benefits for which you may be eligible.*
- Some states require employees to submit both Veolia STD &amp; state-based leave benefits. See table in Resources section below for more information.

#### Eligibility

- All exempt, non exempt hourly and/or nonunion employees, working 20 hours or more per week as of date of hire.
- Union employees – please consult your CBA to determine your eligibility.

#### Cost

- Eligible employees are automatically enrolled for company-paid short-term disability.

#### Questions? 

- Please contact Lincoln Financial Group at 844-247-4446 or online at [www.lincolnfinancial.com](<https://www.lincolnfinancial.com >) (Company Code: **VEOLIA**) to file a claim or if you have any questions.



 

 

 



 

 

   ![A couple reviews documents on their computer at home](/sites/g/files/dvc4576/files/styles/default/public/image/2026/05/leave-aside-001.jpg.webp?itok=SFxCBSYK)   



#### Resources

- [STD - Summary Plan Description (SPD)](https://benefits.veolia.us/sites/g/files/dvc4576/files/document/2026/07/lincoln_-_2024-2-14-vls-veolia-aso-std-cl-6-bk.pdf) - All non-union and union employees represented by a collective bargaining agreement that includes the company standard STD benefit plan
- Reporting or Viewing Leave Claim [Flyer](https://benefits.veolia.us/sites/g/files/dvc4576/files/document/2026/07/lfg_-_new-report-a-claim-or-leave-intake-flyer33.pdf)
- **Important Forms:**
    - [Initiate a Leave Claim Form](https://benefits.veolia.us/sites/g/files/dvc4576/files/document/2026/07/lfg_-_new-report-a-claim-or-leave-intake-flyer33.pdf)
    - Complete [Medical Release Authorization Form](https://benefits.veolia.us/sites/g/files/dvc4576/files/document/2026/07/lfg_-_integratedauthorization-medical.clt_.11.20-1-2.pdf) and submit to Lincoln.
    - Give [Attending Physician Statement (APS) authorization form](https://benefits.veolia.us/sites/g/files/dvc4576/files/document/2026/07/lfg_-_attending-physician-statement.pdf) to your doctor to complete &amp; submit along with required medical documentation to Lincoln.
    - [Return to Work Policy (HR\_140)](https://drive.google.com/file/d/1qMporhAnk6kfGWMnkHUZb2muBPf7P0q_/view?usp=drive_link)
    - [Return to Work Form (HR\_140.1)](https://drive.google.com/file/d/12iTzNfAwBCmLP3tLqJ2PEHd5p3RNBdwR/view) – Required to be completed and provided to your HRBP within 5 days prior to your return to work.



 

 

 



 

 

 

 





 

 

 

 





| ### <a class="ck-anchor" id="state-chart"></a>State Disability Information  **If you work in a state listed below, please review how you should file a claim for your leave. Click “Show More” to see the list.** |
|---|
| States with Leave Plans | File with LIncoln for State Plan and STD | File with both Lincoln and the State **Employee needs to take action** | State Website to Apply | Additional Resources |
| California |  | x | <https://edd.ca.gov/en/disability/> |  |
| Colorado | x |  |  |  |
| Connecticut |  | x | [ctpaidleave.org](https://ctpaidleave.us2.list-manage.com/track/click?u=fb4306b4c98fc9f99879d3760&id=310e154568&e=31b2ecdb28) |  |
| Delaware (starting January 1, 2026) | x |  |  |  |
| Hawaii | x |  |  |  |
| Maine (starting May 1, 2026) |  | x | <https://www.maine.gov/paidleave/> |  |
| Massachusetts | x |  |  |  |
| Minnesota (starting January 1, 2026) |  | x | <https://paidleave.mn.gov/> |  |
| New Jersey (PFL) |  | x | <https://www.myleavebenefits.nj.gov/worker/fli/> |  |
| New Jersey (STD only) | x |  |  |  |
| New York | x |  |  |  |
| Oregon | x |  |  |  |
| Rhode Island |  | x | <https://dlt.ri.gov/individuals/temporary-disability-caregiver-insurance/tdi-tci-claimants> |  |
| Washington |  | x | <https://paidleave.wa.gov/apply-now/> |  |
| Washington, D.C. |  | x | <https://dcpaidfamilyleave.dc.gov/> |  |





 

 

 



 

 

 

 





 



 

  Show more  



 





## Long-Term Disability

Long Term Disability (LTD) is an insurance benefit that provides partial income replacement when an employee is unable to work for an extended period due to illness, injury, or disability. LTD coverage begins after short-term disability benefits expire, after 26 weeks of disability. The benefit pays 60-66.67% of the employee’s base salary (up to monthly limit) and can continue until retirement age.

[**Summary of Benefits**](https://benefits.veolia.us/sites/g/files/dvc4576/files/document/2026/07/lf_veolia_ltd-mop-2_benefit-summary-cl-1a-and-1b-revised-11.1.24.pdf)  
Note: If you are represented by a bargaining unit, you may not be eligible for the benefits described in the above Summary of Benefits. Please refer to your CBA, which identifies any VNA benefits for which you may be eligible.

### Eligibility:

- All exempt, non exempt hourly and/or nonunion employees, working 20 hours or more per week as of date of hire.
- Union employees – please consult your CBA to determine your eligibility.

### Cost:

- LTD Base Plan: Eligible employees are automatically enrolled for company-paid long-term disability
- LTD Buy-up Plan: Employees who are eligible for LTD-Buyup must make the election during the new hire enrollment period or during Annual Enrollment (employee action required during enrollment period)

### Questions?

- Please contact Lincoln Financial Group at 844-247-4446 or online at [www.lincolnfinancial.com](https://www.lincolnfinancial.com/) (Company Code: **VEOLIA**) to file a claim or if you have any questions.



 

 

 



 

 

   ![A person gets assistance walking with a cane](/sites/g/files/dvc4576/files/styles/default/public/image/2026/05/leave-aside-002.jpg.webp?itok=u_N3-lZJ)   



### Resources:

- [LTD - Summary Plan Description (SPD) ](https://benefits.veolia.us/sites/g/files/dvc4576/files/document/2026/07/lfg_-_2024-2-14-vls-veolia-ltd-cl-1a-1b-cert-1_1.pdf)– All non-union and union employees represented by a collective bargaining agreement that includes the company standard LTD benefit plan
- Reporting or Viewing Leave Claim [Flyer](https://benefits.veolia.us/sites/g/files/dvc4576/files/document/2026/07/lfg_-_new-report-a-claim-or-leave-intake-flyer33.pdf)
- **Important Forms**
    - [Initiate a Leave Claim Form](https://www.benefits.veolia.us/sites/g/files/dvc4576/files/document/2026/07/lfg_-_new-report-a-claim-or-leave-intake-flyer33.pdf)
    - Complete [Medical Release Authorization Form](https://www.benefits.veolia.us/sites/g/files/dvc4576/files/document/2026/07/lfg_-_integratedauthorization-medical.clt_.11.20-1-2.pdf) and submit to Lincoln.
    - Give [Attending Physician Statement (APS) authorization form](https://www.benefits.veolia.us/sites/g/files/dvc4576/files/document/2026/07/lfg_-_attending-physician-statement.pdf) to your doctor to complete &amp; submit along with required medical documentation to Lincoln.



 

 

 



 

 

 

 





 

 

 

 





## <a class="ck-anchor" id="care"></a>Paid Parental Leave

Paid Parental Leave offers eligible employees to take time off to bond with a newly born or newly adopted child.

Eligible employees will be entitled to up to 10 weeks of parental leave at 100% of regular straight-time weekly pay within the 12 month period following the qualified event. (may be offset from other sources (e.g., state or local leave laws) so that the employee will not receive more than 100% of their regular straight-time weekly pay).

Runs concurrently with leave under the Company’s Family and Medical Leave Policy, the federal Family and Medical Leave Act (FMLA) and all other legally mandated leave. It cannot be taken with Short Term Disability (STD).



 

 

 



#### Eligibility

- All exempt, non exempt hourly and/or nonunion employees, working 20 hours or more per week as of date of hire.
- Union employees – please consult your CBA to determine your eligibility.

#### Cost

- Provided at no additional cost to eligible employees

#### Questions? 

- Lincoln Financial Group Customer Service at 844-247-4446 or online at [www.lincolnfinancial.com](https://www.lincolnfinancial.com)



 

 

 



 

 

   ![The hands of a newborn child and a parent touching one another](/sites/g/files/dvc4576/files/styles/default/public/image/2026/05/leave-aside-003.jpg.webp?itok=nAxBP0zm)   





 

 

 



 

 

 

 





### Resources 

- Paid Parental Leave [Policy](https://drive.google.com/file/d/1Uv39eZxPbhsio1p4Cg48NTwyjNrjw2HA/view?usp=sharing)
- Reporting or Viewing Leave Claim [Flyer](https://www.benefits.veolia.us/sites/g/files/dvc4576/files/document/2026/07/lfg_-_new-report-a-claim-or-leave-intake-flyer33.pdf)
- [Initiate a Leave Claim Form](https://www.benefits.veolia.us/sites/g/files/dvc4576/files/document/2026/07/lfg_-_new-report-a-claim-or-leave-intake-flyer33.pdf)
- **LOA Checklist for Employees:**
    - You must notify your manager as soon as possible that you will be taking this leave.
    - If used intermittently, parental leave must be used in weekly (i.e., up to 5 business day) intervals and must be completed within the 12 month period following the qualified event. The leave may not be taken in increments of hours or days, unless otherwise required by applicable law.
    - Leave requests must be submitted to and approved by Lincoln Financial, otherwise you will not get paid.
    - Payments will be paid through payroll.
    - Documentation is required.
- Complete [Medical Release Authorization Form](https://www.benefits.veolia.us/sites/g/files/dvc4576/files/document/2026/07/lfg_-_integratedauthorization-medical.clt_.11.20-1-2.pdf) and submit to Lincoln.
- Give [Attending Physician Statement (APS) authorization form](https://www.benefits.veolia.us/sites/g/files/dvc4576/files/document/2026/07/lfg_-_attending-physician-statement.pdf) to your doctor to complete &amp; submit along with required medical documentation to Lincoln.
- [States with Paid Family Leaves](#state-chart) **(Additional steps maybe required)**
- *As a reminder – Paid Parental Leave may be offset by amounts that the employee is eligible to receive from any other sources (e.g., state or local leave laws) so that the employee will not receive more than 100% of their regular straight-time weekly pay.*



 

 

 

 

 

 





## Caregiver Leave (Veolia Cares)

Caregiver Leave Policy provides up to 12 weeks of unpaid leave within any 12-month rolling period to eligible employees for family caregiving purposes.

Veolia encourages employees who have the need for a leave of absence for matters involving family, medical or similar reasons to contact the Lincoln Financial Group, Veolia’s leave administrator as soon as possible.

#### Eligibility

- All exempt, non exempt hourly and/or nonunion employees, working 20 hours or more per week as of date of hire.
- Union employees – please consult your CBA to determine your eligibility.

#### Cost

- Provided at no additional cost to eligible employees

#### Questions? 

- Please contact Lincoln Financial Group at 844-247-4446 or online at [www.lincolnfinancial.com](https://www.lincolnfinancial.com) (Company Code: **VEOLIA**) to file a claim or if you have any questions.

#### Resources

- Caregiver Leave [Policy](https://drive.google.com/file/d/1wg1Ea4JP3SZ5G2_ucggr3BnvoMUU4LaX/view?usp=drive_link)
- Frequently Asked Questions [(FAQs)](https://benefits.veolia.us/sites/g/files/dvc4576/files/document/2026/07/veolia-cares-caregiver-leave-policy-faqs.pdf)
- Caregiver Leave [Flyer](https://benefits.veolia.us/sites/g/files/dvc4576/files/document/2026/07/caregiver-poster-v3_01-veolia-cares-logo.pdf)
- [Caregiver Leave Overview Presentation](https://www.benefits.veolia.us/sites/g/files/dvc4576/files/document/2026/07/caregiver-leave-policy-overview-and-faqs-2.5.25-1.pdf)
- **Important Forms:**
    - [Initiate a Leave Claim Form](https://www.benefits.veolia.us/sites/g/files/dvc4576/files/document/2026/07/lfg_-_new-report-a-claim-or-leave-intake-flyer33.pdf)
    - Complete [Medical Release Authorization Form](https://www.benefits.veolia.us/sites/g/files/dvc4576/files/document/2026/07/lfg_-_integratedauthorization-medical.clt_.11.20-1-2.pdf) and submit to Lincoln.
    - Give [Attending Physician Statement (APS) authorization form](https://www.benefits.veolia.us/sites/g/files/dvc4576/files/document/2026/07/lfg_-_attending-physician-statement.pdf) to Qualified Family Member’s (QFM) physician to complete &amp; submit along with required medical documentation to Lincoln

***IMPORTANT!*** *Additional steps may be required if you live in a state that has state-specific family leave laws. To find out if you live in such a state, view the “*[*State Disability Information*](#state-chart)*” chart above, under “Short-Term Disability.”*



 

 

 



 

 

 

 





## Volunteer Day

In North America, Veolia encourages all regular employees to engage in impact-oriented volunteer activities with recognized charities and community organizations aligned with the goals, purpose, values, and business priorities.

To ensure employees have the time required to advance their external engagement, Veolia Cares Volunteer Day translates into eight hours of Paid Time Off (PTO). The Veolia Cares Volunteer Day hours are above and beyond any current volunteer time already provided by select lines of business and do not replace any existing programs.

#### Eligibility

- All exempt, non exempt hourly and/or nonunion employees\*, working 20 hours or more per week as of date of hire.
- Union employees – please consult your CBA to determine your eligibility.

#### Questions? 

If you have any questions about Veolia Cares Volunteer Day, please send an email to your Benefits mailbox:

- US: <us.vna.benefits.mailbox@veolia.com>
- Canada: <ca.vna.psg.mailbox@veolia.com>

#### Resources

- Policy, FAQs and instructions on recording volunteer time are available on Veolia's employee intranet.



 

 

 



 

 

   ![A group of Veolia employees volunteering at a community clean-up event](/sites/g/files/dvc4576/files/styles/default/public/image/2026/05/volunteer-aside.jpg.webp?itok=oMZlS6xX)   





 

 

 



 

 

 

 





---

### <a id="holiday"></a>US Recognized Holidays at Veolia

The Veolia North America **paid holiday schedule** is as follows:

[2026 US Company Recognized Holidays Schedule](https://benefits.veolia.us/sites/g/files/dvc4576/files/document/2026/07/2026-us-company-recognized-holidays-schedule-2026-us-company-recognized-holidays-schedule.pdf)

[2027 US Company Recognized Holidays Schedule](https://www.benefits.veolia.us/sites/g/files/dvc4576/files/document/2026/10/2027%20US%20Company%20Recognized%20Holidays%20Schedule%20%282%29.pdf)

If an employee’s employment is covered by a collective bargaining agreement or project plan, the collective bargaining agreement or project plan will govern over this communication. Please contact your Human Resources Business Partner for more information.

- New Year’s Day\*
- Martin Luther King Day
- President’s Day
- Memorial Day
- Juneteenth (June 19)\*
- Independence Day\*
- Labor Day
- Veterans Day\*
- Thanksgiving Day
- Day after Thanksgiving
- Christmas Day\*

*\*If these holidays fall on a Saturday, the holiday will be observed on the previous Friday. If these holidays fall on a Sunday, the holiday will be observed on the following Monday…*

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